We would like to make sure that we give you the best experience possible so we have a dedicated Welfare Officer who can help you with several things:
- practical advice, for example how to write a CV, advice on looking for a job, advice and tips on looking for somewhere to live, opening a bank account, registering with a GP
- direct you to the relevant person if you need academic advice
- conduct your induction
- listen to your complaints
To contact the Welfare Officer, click here.
On your first day
A first day can be stressful so we’ll do our best to help you settle in quickly and easily by giving you:
- a tour of the building and introduction to the staff
- student handbook with a lot of useful information
- induction presentation
Please note that Wembley English Academy does not provide any accommodation services and is not registered with any accommodation agencies. Should you have any questions regarding accommodation, please contact our Welfare Officer.
Apart from guidance and advice about living in London, we also think it is important to provide academic support for you so that you learn English as easily as possible. Therefore we are offering FREE learning Support for our students. You can book twenty-minute sessions with a teacher to practise any language area you think needs to be improved. All you have to do is to state your English proficiency level, what you would like to practise and choose a date and time that suits your schedule to meet our Learning Support Officer.
Who to see if you’re not happy with your learning?
While you’re studying at Wembley English Academy we want to make sure that you’re happy with your progress in learning. So what should you do? There are always people at the College ready to listen to your requests, suggestions or complaints about your class.
- Your teacher
- Head of Wembley English Academy
- Student Welfare Officer
The person you will have most contact with and who knows you well. You can talk to them during the break or just after the lesson.
You can see her after your class although sometimes it may be necessary to arrange an appointment. You can find her in her office on the ground floor. She can give you advice about the next best class for you, exams you may want to take or listen to your comments about your class and teacher.
You will meet him on your very first day at the College. He is based in the library area and his job is to give information to all new students.
If you have any non-academic complaints, please talk to the Welfare Officer or the Operations Manager. Any other member of staff will be happy to direct you to the relevant person.
Designed for students who want to improve all their skills to communicate more successfully in everyday situations.
Designed for students working in business organisations or aspiring to work in the corporate sector.
Ideal course for students who need an internationally recognised English qualification for study or work purposes.
A preparation course for students who wish to enter university or college in the UK.
The course provides language and study skills needed to perform in higher education in English speaking countries.
A tailor-made, personalised way of learning English that focuses on individual needs and preferred interests.